Shipping Policies 

Shipping & Processing

- Shipping is from Monday through Saturday to Florida, and from Monday to Wednesday, and Saturdays for the rest of the States.

- We do not ship on holidays.

- Due to the perishable nature of our products, Casa Gioia does not accept returns.

- Orders placed after 11:59 AM EST on Wednesday will ship on the following Saturday excluding holidays.

- If you need an order for a special occasion or specific date please contact us so that we may ensure its correct delivery date.

- We are not responsible for delays in delivery times due to incorrect or incomplete addresses. If you notice that there is a mistake with your address and your package has already been sent contact USPS and attempt and address change, or request that the package be held for pick up as we can not change an address once the package has been sent.

- Please keep in mind when placing your order that it will not ship on the same day that you placed it, it could take up to three to four business days to be shipped and you will get an email confirmation with a tracking number.

- For order cancellations or modifications please call us immediately at 786-282-0447.

 

Shipping Information

 

- Casa Gioia is not responsible for delays in delivery times due to incorrect or incomplete addresses.

- Shipments can only be delivered to a street address within the United States.

- Shipments that are returned due to incorrect information will be subject to additional charges for reshipment.

- Shipping charges will not be refunded if the recipient is not available to receive the package when delivered.

- Estimated delivery timelines do not take unexpected weather delays into consideration. Please note that this may affect shipping and arrival dates. If we see that these delays may be possible we will contact you to change/discuss your order.

Returns, Cancellations and Modifications

- Shipping is from Monday through Saturday to Florida, and from Monday to Wednesday, and Saturdays for the rest of the States.

- Due to the perishable nature of our products, Casa Gioia does not accept returns.

- Orders placed after 11:59 AM EST on Wednesday will ship on the following Saturday

 excluding holidays.

- If you need an order for a special occasion or specific date please contact us so that we may ensure its correct delivery date.

- We are not responsible for delays in delivery times due to incorrect or incomplete addresses. If you notice that there is a mistake with your address and your package has already been sent contact USPS and attempt and address change, or request that the package be held for pick up as we cannot change an address once the package has been sent.

- For order cancellations or modifications please call us immediately at 786-282-0447.

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